Geoperimeters

Before you start

A geoperimeter (service area) is the part of the map your organization serves. Clients can only book a visit at an address inside one of your areas. Each organization has its own service areas. You'll need the business owner role.

Step 1: Open your service area

1. In the side menu, select Settings, then the Service Area tab.
2. Your current areas are listed above the map, for example "25 miles around 30.2672, -97.7431".

Step 2: Add an area

1. Select Add Coverage.
2. Choose a type:
   • Radius: a circle around a point. Enter the Radius (mi), then the Latitude and Longitude of the center, or search for a place to fill them in.
   • Custom: a shape you draw point by point on the map. Use it to follow city limits, rivers, or highways.
3. Optionally, add a Travel fee for this area (see Travel Fees).
4. Select Save.

Step 3: Edit or remove an area

1. Select the area's link in the list to edit it.
2. Change the radius, center, shape, or travel fee, then select Save.
3. To delete the area, select the trash icon.

Tips

• Clients outside every area can't book. Make sure your areas cover everywhere you're willing to travel.
• Areas can overlap. Use overlapping areas to charge different travel fees by distance.
• Dispatch also uses each provider's starting location to pick the closest person. See Provider Matching.