Packages & Points

Before you start

A package is prepaid points. Clients buy the package once, then spend points on services instead of paying per visit. Each service has a cost in points. You'll need a marketplace admin role.

Step 1: Open packages

1. In the side menu, under Global, select Marketplaces, then open your marketplace.
2. Select the Memberships tab. Packages are at the top.
3. Select Create package and enter a name, price and description. Turn on advertising to sell it on your booking page.

Step 2: Add points

1. Open the package.
2. Under Package Items, select Add item.
3. Enter the Points and tick the Procedure Groups the points can be used on.
4. Select Save.

Step 3: Set each service's point cost

1. On the marketplace's Procedures tab, open a base definition.
2. Set its Packaged cost in points.

Example: IV Vitamin Infusion costs 5 points, so a 10-point package covers two infusions.

How points are used

• At checkout, if the client has enough points for a service in a covered group, the service is covered by a Package Credit line.
• Points expiring soonest are used first.
• Services without a point cost are paid as usual (membership discounts still apply).

Tips

• Attach a package to a membership to give members fresh points every renewal. Those points expire at the next renewal.
• Clients see their remaining points under Your Packages on the booking site.