Dispatch & Appointment Requests

Working the dispatch queue — approving, redispatching, waitlisting, and managing visits.

Work the dispatch queue: approve and redispatch requests, use the waitlist, and manage visits once they're booked.

In this section

Reading the queue, filters, and what each request status means.

Approving a request, picking a provider, and sending it back out.

Parking requests nobody can take yet and booking them later.

Rescheduling, reassigning, cancelling, and completing visits.

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