Turn on the texts NomadMD sends to your clients: booking, request, waitlist and intake.
Before you start
NomadMD sends texts for you, so there's no texting account to set up. You choose which texts go out. You'll need a marketplace admin role.
Step 1: Open SMS settings
- In the side menu, under Global, select Marketplaces, open your marketplace, then the Integrations tab.
- On the Twilio/SMS card, select Configure.
Step 2: Choose your texts
- Appointment Notifications: texts when a visit is booked or rescheduled.
- Appointment Request Notifications: a text when you receive their request.
- Waitlist Patient Texts: lets dispatchers text a waitlisted patient from the request (see Waitlist).
- Intake Notifications: texts the intake form link before the visit.
Turn each one on or off, then select Save.
Tips
- Booking and request texts only go out for services listed under Notifications (see Client & Team Notifications).
- Texts go to the phone number on the client's profile. Keep it current.
